Mortgage Lending

Help your customers navigate the complexity of getting a mortgage with a simplified homebuying experience.

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Guide your customers through the homebuying journey

Move beyond application processing and help customers navigate life’s biggest purchase. Deliver pre-approvals during key life moments, step-by-step guidance, and real-time status updates.

Onboard first-time homebuyers and nudge applicants to advance in the process.

For first-time homebuyers, “exceptional customer experience” is the #1 factor in their decision to choose a lender, ahead of “best rate.”

Ensure prospective homebuyers purchase creditor insurance or other add-on products.

Personalized offers can boost your application conversion rate 1.5-2X higher.

Provide real-time notifications on a customer’s loan application status.

When customers are provided with real-time access to their loan status, their satisfaction score increases by 140 points on average.

Resources For You


Where Are You On the Personalization Spectrum?

The era of one-size-fits-all digital experiences is over. Customers expect brands to tailor experiences to their unique preferences, needs, and situation — and banks and credit unions must rise to the challenge. Many banks and credit unions pride themselves on giving financial services a “human touch,” thanks to friendly and helpful branch employees. Digital personalization replicates that human touch at scale, wherever customers do their online and mobile banking.

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How to Reboot the Economy After COVID-19

Banks and credit unions have quickly become a source of much-needed stability amid an economic storm. As unemployment skyrockets and retirement savings dwindle due to the COVID-19 pandemic, financial institutions increasingly serve as gateways of trust to small business loans, stimulus checks, and other government aid. Many are also helping customers directly by deferring mortgage payments or waiving fees on accounts.

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Photo of Barry Gekiere

A Tribute to Barry Gekiere: A Champion & Builder of the Canadian Startup Ecosystem

Last week our startup community lost Barry Gekiere, a champion of Canadian innovation, an entrepreneurial mentor, and an incredible human being. Flybits was fortunate to know him as he was an early member of our Board of Directors, and was instrumental to me personally when navigating through the early stages of building a startup in University, to positioning the company for rapid growth.

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It's time your digital channels work for you.