Give customers what they need, at the right moment, through the right channel.
Here’s how you can be in the moments that matter.
Send pre-approval offers to high-value customers
Customers who apply for a personal loan online have the highest customer satisfaction score compared to non-digital segments. Simplify the process for customers with pre-approvals sent right to their device.
Cross-sell to credit card customers
Debt consolidation is cited as the number one reason an individual considers taking a personal loan. Offer customers what they need when they need it.
Drive line of credit use
Line of credit super-prime borrowers only use 5.6% of available credit on average, which prime borrowers use 27.5%. Send meaningful nudges to drive use.
Displaying personalized content has helped banks raise personal loan digital application submissions by 15%
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