The Flybits solution

Powered by five key pillars, we offer an end-to-end experience design platform that results in immersive and binge-able interactions with your customers.

5 Key Pillars of Flybits

Personalized customer experience

AI-driven, last-mile delivery to provide a Netflix-like experience to your customers. Keep your customers returning to your digital channels with relevant content in the moments that matter.

Mobile app integration

Flybits’ Concierge is an embedded layer that sits inside your existing app and takes only a week to implement without requiring IT support.

Orchestration & decisioning

Get to market faster than ever with an easy-to-use, no-code design studio that empowers anyone on your team to launch templated experiences on your digital channels in minutes.

Data ingestion

We assemble your proprietary data and enrich it with OOTB 3rd party and device-level data. Data ingestion is flexible to accommodate the stage of your data journey. Connect data via APIs, streaming, or a simple CSV upload.

AI-driven optimization

With Flybits Smart Tools, optimize customer targeting and prioritize experiences with our auto-generating machine learning engine. No tech support is required.

The Flybits solution

Powered by five key pillars, we offer an end-to-end experience design platform that results in immersive and binge-able interactions with your customers.

It starts with data, collected from device data, 3rd party data and the banking data. In Flybits it goes through an Ai-ingestion and optimization that is then sent to our experience studio for orchestration and decisioning, then sent to a layer in your app to deliver personalized context relevant experiences.

Assemble data

Aggregate unify and normalize all data sources and types, including device data through our Control Tower.

Orchestration experiences

Easily design personalized customer content and turn them into experiences for relevant customers, optimizing targeting via our AI capabilities.

Deliver to customers

Contextualized experiences are delivered inside our mobile Concierge, which is embedded in your mobile channel.

The Flybits solution

Powered by 5 key pillars, we offer an end-to-end experience design platform that results in immersive and binge-able interactions with your customers.

5 Key Layers of Flybits

1. Personalized customer experience

Intelligent last mile delivery that leverages AI to provide a Netflix-like experience to your customers. Drive customers back into your app/web with relevant content in the moment that matters.

2. Mobile app integration

Flybits’ Concierge is an embedded layer that sits inside your existing app, and take sonly a week to implement without requiring IT support.

3. Orchestration & decisioning

Get to market faster than ever before with n easy to use, no-code Experience Design studio that empowers anyone on your team to launch templated experiences on your digital channels in minutes.

4. Data ingestion

We assembe your proprietary data and enriche it with OOTB 3rd party and device level data. Data ingestion is flexible to accomodate the stage of your data journey. Connect data via APIs, streaming or a simple CSV upload.

5. AI-driven optimization

With Flybits Smart Tools, optimize customer targeting and prioritize experiences with our auto-generating machine learning engine. No tech support required.

Mobilize data as a strategic asset

Deliver personalized, context-relevant experiences and engagement at scale and create and deepen customer engagement through augmenting your customer data with other datasets without privacy, interoperability or data movement concerns and complexities.

Phone screenshot of Bank app

financial wellness

travel

ESG

Royalty offers

home

card

Mobilize data as a strategic asset

Deliver personalized, context-relevant experiences and engagement at scale and create and deepen customer engagement through augmenting your customer data with other datasets without privacy, interoperability or data movement concerns and complexities.

Travel, financial wellness, card, home, loyalty offers and ESGs
Marketing Portal image-min

Building Trust

How will today and tomorrow’s financial services companies serve their customers in the data economy?  This white paper examines how banks can adopt new rules and behaviours to build reputation and trust and become a central hub of their customers digital lives.

The ‘connected’ experience roadmap

Customer-led personalization requires a process, data, and technology synchronization across your ecosystem. The Flybits platform and its experience architecture takes financial institutions across the three critical stages of Enterprise Experience Design, from personalization to an expanded data ecosystem.

START:

SINGLE SERVICE, FEWER DATA SOURCES

1. Launch hyper-personalization
Arrow

Bring together available data

INCREASE VALUE:
DEEPENING EXPERIENCE ARCHITECTURE
2. Scale products & experiences
Arrow

Ingest data across the enterprise to deliver standardized, relevant consumer experiences

MAXIMIZE CLIENT LIFETIME VALUE:

MULTIPLE SERVICES & DATA SOURCES

3. Expand ecosystem footprint
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Multiple partners jointly own the customer experience, expanding ecosystems to provide a seamless customer experience

Why Flybits?

ACTIVATE YOUR DATA
IGNITE YOUR BUSINESS
ELEVATE EXPERIENCES

Why Flybits?

AUGMENT DATA

CAPABILITIES

Scale your customer insights capacity by empowering teams to understand customer needs beyond your own datasets.

Orchestrate disparate data across multiple systems without privacy or interoperability concerns.

ELEVATE CUSTOMER

EXPERIENCE

Grow engagement levels by designing personalized, context-relevant use cases and user journeys.

Transform customer experience beyond solely transactional relationships.

Leverage technology to get to market faster, and test and adapt in real-time.

DRIVE BUSINESS

RESULTS

Grow revenues, cross-sell and upsell based on need, interest and context.

Drive customer lifetime value by improving retention, engagement, loyalty and trust.

Reduce customer engagement costs by eliminating the need for IT or consulting services involvement. 

Learn how Flybits can mobilize data as a strategic asset