
Toronto, ON — Sept 23rd, 2025
Flybits, the global leader in contextual digital intelligence for complex institutions, today announced the launch of its Agentic Banking capability.
As mobile apps once redefined customer engagement in banking, intelligent agents are now poised to do the same in the era of AI. With Flybits, complex institutions can move beyond static apps and siloed product features toward conversational, human-centered experiences that guide customers through meaningful life journeys.
For more than a decade, Flybits’ enterprise-grade platform has powered digital transformation for leading banks worldwide. Building on this foundation, Flybits is now introducing agentic AI as the new interface for banking: natural, contextual agents that unify cards, loans, deposits, and more into connected, customer-first experiences.
Imagine a customer purchasing a car. By simply uploading a picture of the vehicle, the bank’s agent instantly helps calculate affordability, explore financing options,and compare insurance coverage, all within the same conversation. At the same time, the customer automatically receives contextual card benefits for fuel purchases and service expenses. Instead of navigating multiple apps for loans, cards, and insurance, the customer experiences their bank as a trusted partner supporting a life decision, not just a loan product transaction.
“This isn’t about another chatbot or rewards app. It’s about helping banks build intelligent agents that integrate their products and services into life-based journeys—delivering outcomes that resonate, while ensuring trust, compliance, and explainability.”
— Dr. Hossein Rahnama, Founder & CEO of Flybits
For Innovation, CX and Digital Transformation leaders
Banks face growing pressure to innovate at the speed of AI, while upholding trust and compliance. Flybits offers a proven, secure platform that unifies silos and empowers institutions to deliver life-centered, customer-centric banking experiences.
By pairing enterprise-grade data orchestration with agentic, human-centered AI design, Flybits turns customer data into a responsible competitive advantage, with measurable impact, and with an innovation cycle fit for the AI era.
Flybits is a Toronto-based Contextual Engagement Company redefining how complex institutions harness the power of their data. By unifying fragmented systems and maintaining the highest standards of data privacy and security, Flybits empowers banks to deliver relevant, real-time digital experiences at scale.
Flybits Labs, the company’s applied R&D division, sits at the intersection of financial services innovation and cutting-edge technology. Partnering with leading complex institutions, global organizations, and top academic institutions, Flybits Labs architects the future of finance by advancing next-generation AI applications, sophisticated data models, and intuitive conversational interfaces that accelerate the journey from concept to real-world deployment.
Flybits is backed by a world-class roster of investors, including Mastercard, TD, Citi Ventures, Portage, and IVP.
Contact: marketing@flybits.com