Digital channels are important battlegrounds for customer loyalty in banking. Customers’ expectations are increasingly set by big tech companies that offer frictionless, streamlined digital experiences — experiences that they’re starting to bring to financial services in the form of eWallets, loan products, and more. Banks must leap ahead if they want to remain competitive, and attract and retain the types of loyal customers who generate their steadiest revenue streams.
To help our customers keep pace, we share our insights through blogs, webinars, white papers and case studies.
Latest Blog Posts
You probably already trust a bank with your life savings. Why not your personal data?
Imagine you could set up your Android smartphone so that instead of sending your location data to Google, it would go to your bank, sort of like setting up direct deposits for paychecks. The bank would store that data securely alongside your purchase records from Amazon, your web browser history and any other information collected about you via digital means.
Every year at this time, I take a few moments to reflect on what we’ve been able to accomplish together as a team at Flybits. And while each year has culminated in some amazing achievements, this year was something truly special. Not only because of how Flybits has grown but also because we are witnessing a change in the financial services industry that is leading to revolutionary developments.
Latest Case Studies
Delivering ‘In App Context’ for Families at Ronald McDonald House Charities, Toronto Providing ‘home away from home’ experiences. It goes without saying that life is incredibly difficult for families with a seriously ill child. A scenario undoubtedly compounded by the need to relocate to a new city when seeking treatment. This is why, since 1981,