Category: Resources

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Transparency as a Tool for Data Collection

The Internet of Things has opened a data floodgate. When it comes to privacy, the fate of that flood might be in the hands of consumers. Everyday, 2.5 exabytes of data are produced on the internet. That’s equivalent to 250,000 Libraries of Congress. What’s more? 90% of available data today was generated in the past

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Transactions to Interactions: The New Role Banks Play in Customers’ Lives

As originally published in BAI on June 1, 2017. The banking industry is in the midst of a digital evolution as more customers bypass branch visits for mobile or online banking. Retail banks, used to employing mass marketing techniques and face-to-face product sales in brick-and-mortar branches, now find themselves disrupted by consumers’ need for digital

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Three Ways Banking Can Be Less Transactional and More Advisory

As originally published in International Banker on June 14, 2017. Historically, banking operated using a product-centric business model; financial institutions employed mass marketing to sell consumers products and services, with an eye toward servicing the needs of the customers making in-person visits to their branches. The teller-customer relationship was based largely on completing transactions, be

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Fintech Startups Partnering With Banks Could Be a Good Thing

As originally published in Tech.Co on July 7, 2017. The surge in fintech startups isn’t just an anomaly — it’s becoming a trend. Between 2015 and 2016, research by KPMG found challenger banks saw a 32 percent spike in lending compared with a 5 percent drop for incumbents. Where is this increase coming from? Probably from challengers’

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3 Ways to Create a Strategic Framework for AI Adoption

As originally published in InformationWeek on August 23, 2017. CIOs need to help leaders understand how AI will really impact their spaces and take steps to using AI to help achieve long-term business objectives. Artificial intelligence has become a buzzword in boardrooms and C-suite meetings in companies large and small, across all industries. The purported

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4 Ways Technology Can Make Travelers Feel Right at Home

As originally published on HospitalityNet on June 6, 2017. Customer service is one of the hospitality industry’s hallmarks. Thirty years ago, it put a premium on the reservations systems and consistent services. But as the traditional buy-sell model fades away, the customer experience — not the product itself — is now a primary focus. Thanks

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Bigger Than Big Data: Big Data Design

It’s nearly impossible to deny that data has become one of the basic currencies of modern life. Whenever we send a tweet, shop online or check the latest sports scores, we are engaged in the constant interplay of data, transmitting and receiving countless packets of digital information. What’s more, the amount of data produced by

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Leveraging Data in Your Marketing Strategy

Let’s face it, the world is becoming increasingly digital. Everywhere we look, data is collected from our everyday devices, generating mass amounts of information about who we are. As a consumer, this can be a bit difficult to wrap your head around.  As a marketer, however, one question immediately comes to mind: “How do I

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Flybits at Finovate Spring 2017

Flybits is excited to announce that we will be presenting at FinovateSpring this year! The event takes place in San Jose on April 26th and 27th. FinovateSpring is a demo-based conference for innovative startups and established companies in the fields of banking and financial technology. The event offers a glimpse of the future of finance via

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