Press Release

Flybits joins the ecosystem to bring contextual, personalized customer experiences to digital banking

Flybits, the world’s first contextual experience platform for the financial sector, has joined the Ecosystem. Flybits technology allows banks and wealth managers to unlock the power of context and to own lasting relationships with their customers on their digital platforms through 1:1 personalized customer engagement. The Ecosystem is Avaloq’s unique open banking marketplace bringing together financial institutions and fintechs through the latest REST API and sandbox technologies. There are currently more than 100 of the world’s top fintechs on the platform.

The synergies between Flybits and Avaloq will create a new differentiated offering in the market giving Avaloq’s banking and wealth management clients seamless, simplified access to the Flybits platform. “Together we can accelerate innovation in privacy preserving personalization by helping wealth management providers engage with their customers like they never have before,” said Gerti Dervishi, Co-founder & Chief Growth Officer of Flybits. “This partnership fits well with our core strategy of ecosystem empowerment and we’re excited to partner with Avaloq in this space.”

Launched in 2013, Flybits works with some of the world’s largest financial institutions enabling them to break down data silos and create a centralized contextual data ecosystem, allowing them to understand how, when, and through what medium they can communicate with their customers.

The company has experienced rapid growth and expansion around the globe, which includes offices in the UK, New York, Toronto, and Dubai. Flybits has recently been recognized as one of Canada’s 50 Fastest Growing Technology Companies by Deloitte and its Founder & CEO, Hossein Rahnama has been recognized as a 2020 top global leader in AI. In 2019 the company raised $35 million in a Series C funding round, and has continued to deliver exceptional outcomes for its growing list of clients.

“Flybits’ end-to-end solution leads the market in delivering true personalization, generating high levels of engagement and loyalty from customers and giving financial institutions a strong competitive advantage, “ said Martin Greweldinger, Avaloq Group Chief Product Officer. “The calibre of Flybits’ platform is further testament to the strength of the Ecosystem and its key role in bringing the best fintechs together with the world’s leading financial institutions.”

Media Contacts


Jannine Krish
Director of Marketing, Flybits
Telephone: +1 416 666 3707


Marc Duckeck
Head of Communications
Telephone: +41 58 316 12 57

Gyentsen Zatul
Communications Manager
Telephone: +41 58 316 29 41


About Flybits

Flybits is the first contextual customer experience design platform for financial services, delivering true 1:1 personalization at scale. With the most advanced capabilities in the market, our enterprise-level solution brings personalized content, products, offers, and information to a bank’s digital channels based on what each individual customer needs in the moment. With Flybits, banks are able to design, launch, and measure data-driven consumer experiences that deliver the right message to the right customer at the right time, while fiercely preserving their privacy.

About Avaloq

Founded in 1985, Swiss-based Avaloq is a global leader in digital banking solutions, core banking software and wealth management technology. We provide powerful cloud computing solutions for banks and wealth managers through business process as a service (BPaaS) and software as a service (SaaS). Avaloq is the only independent banking software provider to develop and also operate its own software.

Our established core banking system is complemented by three innovative platforms – Engage, Wealth and Insight – providing end-to-end digital solutions at a level of simplicity that will pave the way for the democratization of wealth management. To further spur innovation, we connect our clients with selected fintechs through the Ecosystem, our open banking marketplace.

More than 150 banks and wealth managers with around CHF 4.5 trillion in assets managed worldwide trust Avaloq for its award-winning products and services. Avaloq has its headquarters in Zurich and employs more than 2,000 people around the world.