Nabeel Batlay

What’s your story?
Over 20 years of globe-trotting, launching, transforming, and leading retail banking & wealth management franchises, products, customer value propositions, by leveraging large-scale digital, channel, and technology transformations in fast-paced operating environments with HSBC, Barclays, and ABN AMRO.

I have been fortunate to live and work in 8 countries and contribute toward the evolution of Banking across 4 continents; North America, Africa, Europe, and Asia.

What’s do you do at Flybits?
I spend my days solving complex business challenges faced by large banks using the Flybits platform, and co-creating innovation.

What motivated you to get into the startup world and join Flybits?
Summited Kilimanjaro and had an unusual opportunity to introspect under extreme physical and emotional pressure. On my way down, I concluded that it was my calling to utilize my expertise to help global financial institutions leverage technology to optimize customer-centric innovation. Flybits has an amazing team, is the global market leader in enabling personalized banking powered by contextual intelligence – hence an easy decision.

A maniacal focus on your customer will ensure success across all other performance metrics.

Can you share a quote that you live by?
What you don’t ask for, you don’t get…

When you look back at your career so far, what has been your biggest learning?
A maniacal focus on your customer will ensure success across all other performance metrics.

What are you most proud of?
Building and launching HSBC’s first-ever digital wealth advice platform.

Finish this sentence: Innovation is about…
improving the quality of life.

Any lasting thoughts?
Always keep close to your customers and pre-empt their fast-evolving expectations