Ben Smith

Why did you join Flybits?
I was looking for an opportunity to work for a team where I would have the opportunity to have a wide range of responsibilities and be pushed to develop new skills. Additionally, I was very intrigued by the product and wanted to contribute to its growth in shaping customer experiences in financial services.

What’s the biggest misconception people have about your position?
A lot of the time when people think about Marketing Operations, they see it as strictly about data and numbers. While that is a big component, there is a high level of creativity involved that I feel is often overlooked. While there are clear-cut goals to the tasks and initiatives, the different approaches of getting there are endless. This leaves a ton of room for collaboration with other team members and creative “outside-the-box” thinking.

What’s your favorite book?
The Power of Habit by Charles Duhigg

If you could snap your fingers and become an expert in something, what would it be?
Learning new languages.

What’s the best advice you were ever given?
The glass is always half empty AND half full.