Month: November 2017

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Why Banks Need to Deliver Personalized Customer Experiences

When it comes to digital experiences, consumers are not measuring banks against one another, but rather with leading digital commerce companies such as Amazon, Apple or Zappos. Consumers today look for the brands they interact with digitally to provide consultation and proactive advice on which products or services they might enjoy based on what that company

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A Customer’s Context is More Than Just Location

The birth and never ending iterations of mobile devices have created a rat race for mobile-related softwares and technologies, from mobile apps to payment platforms, and from cameras to music players. All of these pieces of software not only provide us with incredibly practical services that help to simplify our lives, but also keep us

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