CONTEXT-AWARE PERSONALIZATION

Data powered personalization
at scale

Data powered personalization,
at scale

Mobilize data, deliver relevance and build loyalty: Purpose-built for financial services companies, Flybits enables experience designers to nimbly orchestrate and augment customer data and provide context-relevant information and engagements.

Our customers have seen these results in weeks

0 %
increase in digital adoption​
0 %
increase in offer redemption​
0 %
increase in customer
engagement

Some of the top brands we work with

  • Enable and scale your data

    Evolve your legacy systems into a flexible, agile, and scalable data layer that powers an advanced data ecosystem at lightning speed

  • Multi-dimensional channels

    Offer consistent, interactive, and immersive customer-led experiences across mobile and other digital channels that meet your customer wherever they are

  • Design experiences that convert

    Accelerate your time to market with the most advanced suite of standardized experience templates that map to your KPIs and across your lines of business

  • Seamless OOTB templates

    Accelerate your time to market with the most advanced suite of experience templates from our extensive library

  • Consent-based participation

    Don’t trade privacy for personalization. Enable your customers to decide what data to share, and when – without compromising service

Simplicity, Scalability, Speed

Core to our unique approach is our expertise and deep IP in orchestrating enterprise customer data with 3rd party, open and device-level datasets across disparate systems. Through the alchemy of our platform, Flybits does this without privacy, interoperability or data movement concerns and complexities.  

Our template-driven customer journey builders enable the creation of segments, and delivery of experiences, engagements and offers without internal dependencies on technology and channel teams.

Supporting business growth objectives

Our team of product consultants, engineers and data scientists has deployed hundreds of experiences with financial services companies across the globe, from a Fortune 500 banks and Credit Unions, to challenger and neo banks. We understand industry pain points and implementation challenges.

The Flybits team can stand up a sophisticated customer experience program to start achieving your next quarter’s goals, working alongside your teams to embed personalization at the core of your business.

  • Drive a digital experience design roadmap

    To build a new future centered around your customers

  • Deploy the next generation of personalization

    Recreate the magic of walking into a branch and interacting with your customers in the ditigal space

  • We become part of your team

    To help you get to market faster with customer experiences that build loyalty and trust

ARE YOU READY FOR THE METAVERSE?

Introducing OpenDome

We announced OpenDome at the World Economic Forum 2022 in Davos. OpenDome is the first-ever platform that enables banks to create multi-dimensional Metaverse experiences. Built on Flybits’ Experience Studio, our proprietary enterprise-grade platform, banks can now create personalized, context-aware Metaverse experiences with template-driven open banking data.

The new rules of data privacy

After two decades of data management being a wild west, consumer mistrust, government action, and competition for customers are bringing in a new era. Flybits founder and CEO, Hossein Rahnama and MIT Media Lab professor, Alex ‘Sandy’ Pentland explore how Enterprise organizations must manage data in the Experience Economy.

Harvard Business Review
WhitePaper Title 'Banks and the Metaverse'

Learn how to get started

The financial sector has been slow in its digital transformation, limiting their ability to keep pace with evolving customer expectations. The future of banking is here, and it’s more immersive and engaging than ever before. As the digital landscape evolves, the banking industry must adapt to meet the needs of its customers.

Purpose-built for financial services companies, Flybits enables banks, credit unions, investment firms, accountants, and wealth advisors, to nimbly orchestrate and augment all types of datasets to provide state-of-the-art, contextual-based experiences that deliver real-time value to customers, at every touch point. Mobilize your data, provide continuous relevance to customers, and set the foundations for ongoing trust and loyalty—Flybits puts you at the center of it all.

Leading the industry

  • Award logo: Finovate Spring Best of show 2023
    FINOVATE

    Best of Show
    Finovate Spring
    2023

  • Frost & Sullivan Award for Best Practices in Customer Experience in the Financial Services category of the 2021 report
    FROST & SULLIVAN

    Best Practices Award
    Customer services
    in Financial Services, 2021

  • FA Award icon
    FINTECH AMERICAS

    Fintech Award
    for Data & Analytics
    2022

  • top50AIAI2020 icon
    TECHNOLOGY INNOVATORS

    Top 50 List of Artifiical
    Intelligence CEOs
    2020

  • 2021 Tech Innovation Awards
    ENTREPRENEUR

    Tech Innovation Awards
    AI Solution of the year
    2021

  • The Globe & Mail 2020 Report on Business Award logo
    THE GLOBE AND MAIL

    Report on Business
    Canada’s Top Growing
    Companies, 2021

Be more than a bank

Transform how you engage with your customers in the data economy. Get in touch, and we’ll help you find a customized solution that unlocks the power of consent-based, customer-led experiences.

Transform how you engage with your customers in the data economy. Get in touch, and we’ll help you find a customized solution that unlocks the power of content-based, customer-led experiences.